Accessing EUMETCast Registration Access to all EUMETCast services requires that users register via our Earth Observation Portal. If you do not yet have an account, you should create one. The Portal can be accessed via: https://eoportal.eumetsat.int https:

Advanced Documentation Specific documentation

Antenna Size Recommendations for C-Band Africa Coverage maps for each service for a given antenna size can be found in the gallery below C_basic1.white.pngC_basic2.white.pngC_basic3.white.png

Antenna Size Recommendations for Ku-Band Europe Coverage maps for each service for a given antenna size can be found in the galleries below (please scroll left/right for more examples) Please note that the MTG data will be disseminated via the High Volume

Channels and Packet Identifiers (PIDs) Each service available on EUMETCast has been assigned a corresponding multicast channel and Packet Identifier (PID). In order to receive the service, the relevant PID must be selected. The tables below provide the li

Common issues Common issues

Common problems: "Address already in use" messages in Tellicast logs SYMPTOMS in recv.log messages like: ERR:2006-05-22 19:15:16.734:Cannot start HTTP server at port 2517 on all interfaces: (Address already in use) ERR:2006-05-22 19:15:16.734:An error occ

Common problems: Error message "Could not set the modification time" SYMPTOMS in recv.log messages like: ERR:2006-06-12 21:04:19.031:Could not set the modification time for file received\H-000-MSG1__-MSG1________-VIS008___-000002___-200606122100-C_ (Permi

Common problems: File database grows larger and larger This fix applies only if a RAM disk is not used! See also (D1) SYMPTOMS Frequent loss of files (see Common problems: Frequent loss of files https://eumetsatspace.atlassian.net/wiki/spaces/DSEC/pages/7

Common problems: Frequent loss of files SYMPTOMS in recv.log continous messages like: MSG:2005-04-08 08:53:18.308:Channel "EUMETSAT Data Channel 2": Lost message 1400 (unknown error) MSG:2005-04-08 08:53:19.916:Missed parts of file `H-000-MSG1__-MSG1_____

Common problems: How to identify the satellite or transponder on DVB-S2 Ku band SYMPTOMS DVB-S2 parameters are correct, there is signal, but no lock and no data. PROBLEM Antenna may be pointed to the incorrect satellite and the another transponder is rece

Common problems: I want to remove channels from reception PROBLEM The data is temporarily not needed or there are performance problems receiving too many channels. SOLUTION a. Tellicast-Client 2.4.3/2.4.4 Edit the file recv-channels.ini and specify each c

Common problems: Intermittent Config Error or red "T" Icon in versions 2.4.3/2.4.4 SYMPTOMS in recv.log messages like: ERR:2006-05-30 13:49:41.250:Failed to open data channel `EUMETSAT Data Channel 1', address 224.223.222.1:4811 (wrong interface address 1

Common problems: Java issue in Tellicast WEB interface graph display SYMPTOMS After java update the TelliCast throughput graph from the HTML shell is not working anymore. SOLUTION Use the latest Tellicast version 2.14.4 or higher.

Common problems: Location of file database, tmp files, received files, log files and other settings To achieve the maximum performance of the client the following locations of the file outputs are recommended: 1. File database The file database (0.fsy, 1.

Common problems: Missing channels SYMPTOMS in recv.log continous messages like: MSG:2005-11-10 07:59:48.652:File transmission 4372fda0005e9d03 interrupted: filelist missing/incomplete MSG:2005-11-10 07:59:50.808:File transmission 4372fdeb005e9d59 ended: f

Common problems: Need more information about Tellicast client and file formats. While the tellicast client is running, open a web browser. Enter URL http://localhost:8100/ http://localhost:8100/ (for Basic Service) Select "Help" in the menu displayed on t

Common problems: No DVB reception or no signal SYMPTOMS The DVB reception software indicates one or more of the following: no signal or signal on noise level no carrier lock no data lock PROBLEM The problem might be caused be one or more of the following:

Common problems: Setting the RAM disk size for the file database This section gives some help to determine the best RAM disk size for the Tellicast file database. Eliminate DVB reception losses. In order to continue with the next steps an error-free recep

Common problems: Firefox browser is requesting eToken password when visiting secure web pages SYMPTOMS When EKU software 4.5 is installed on Windows (may also happen under linux with updated EKU drivers) and a secure web page is opened, a window pops up

Common problems: Interference in C-band and locking problems using bandpass filters SYMPTOMS Intermittent reception problems in C-band PROBLEM Radar interference can cause reception problems in C-Band. SOLUTION Place a C-band bandpass filter between the f

Devices The following table shows, in alphabetic order, the information provided by industry on devices that they state to be compliant with the Generic DVB Devices Requirements for EUMETCast Europe and/or EUMETCast Africa. The devices that are already us

DVB Devices Devices This section provides an overview of various types of DVB devices and the generic requirements for EUMETCast Europe and EUMETCast Africa, valid also for the future MTG and EPS-SG services. Please check also the most up-to- date list of

Set-up procedure Prerequisites This procedure applies if the ESXi host system has physical USB port(s) which can be assigned to VMs in a passthrough mode. Set-up steps tested for Windows 10 and CentOS 8.3 The following procedure was successfully tested wi

Enabling ACK/NAK on end-user reception stations Packet Level Retransmission Service The 'Packet Level Retransmission Service' multicasts the packets that have not been received by the individual stations during the nominal transmission. Therefore, the EUM

EUMETCast Africa Transponder Parameters EUMETCast Africa is operated using the DVB-S2 standard in C-band. Table 3 shows the transponder parameters. C-band Transponder EUTELSAT™ 8 WEST B (8° W) Parameter Value Name EUTELSAT™ 8 WEST B Transponder C04 Down L

EUMETCast Client Software Installation and Description This section aims at understanding the TelliCast client operation, various configuration options, and the interpretation of the log messages. Installing EUMETCast Client Software The EUMETCast Client

EUMETCast Data Service EUMETCast supports the dissemination of EUMETSAT and third party environmental data streams and products. The list of available products varies according to the EUMETCast broadcast. The most comprehensive list of products is availab

EUMETCast Europe Transponder parameters EUMETCast Europe is operated using the DVB-S2 standard. The following table shows the transponder parameters. Ku-band Transponder EUTELSAT 10B (10° E), Europe Parameter Transponder 1 Transponder 2 Satellite EUTELSAT

EUMETCast Europe Backup Satellite Transponder parameters In case of an unrecoverable failure of EUTELSAT 10B the EUMETCast Services will be continued on EUTELSAT HB13 in the 13° East orbital position. The downlink parameters are listed in Table 2. Should

EUMETCast Europe Transponder Evolution The transponder capacity for EUMETCast Europe on the 10° East (prime) and 13° East (backup) positions has been secured until 2031. The restorable capacity on E10, with backup on HB13, will be increased to 3 transpond

Welcome to the EUMETCast knowledge base Here you will find information on what EUMETCast is and what capabilities it offers. You will also find instructions on how to access the service, and how best to use it. Troubleshooting and “how to” articles will h

EUMETCast VM Set-up Guide This how-to guide contains instructions on how to set up the EUMETCast on virtual machines or cloud services. Please choose your section of interest from the table of contents on the right hand side of the page. This guide will b

EUMETCast; an overview System overview Within the current EUMETCast configuration, the multicast system for file distribution is based on the client/server software package TelliCast. The server is implemented at the EUMETSAT HQ in Darmstadt, and the clie

EUMETCast Satellite Service Regional broadcasts EUMETSAT operates two EUMETCast Satellite broadcasts: EUMETCast Europe in Ku-band via EUTELSAT 10B and EUMETCast Africa in C-band via EUTELSAT 8W. The geographic coverage of a DVB downlink is determined by t

EUMETCast Setup This section contains information on how to set up the EUMETCast system in both satellite and terrestrial cases.

EUMETCast Software System and support software In the EUMETCast up-link system, all processing steps between the reception of the data files for dissemination and the provision of an IP stream to an IP/DVB gateway are performed by the TelliCast Server sof

EUMETCast Terrestrial End-User Set-up Guide This how-to guide contains instructions on how to set up the EUMETCast Terrestrial system. Please choose your section of interest from the table of contents on the right hand side of the page. This guide is avai

EUMETCast Terrestrial will undergo reorganisation on 11 September 2023. This change is intended to optimise the bandwidth usage on the EUMETCast Terrestrial service. Update The re-organisation took place on 11 September 2023 as planned. The following co

EUMETCast Terrestrial Service The dissemination of multicast data through terrestrial networks – instead of uplinking to satellites - currently relies on the infrastructure provided by GÉANT and providers of national research networks (NRENs) globally, GÉ

EUMETCast Terrestrial Service Concepts EUMETCast Terrestrial services have been developed to be similar and consistent with its EUMETCast Satellite counterpart. The emphases was put on the synergies between all services and reusability of the main compone

EUMETCast Terrestrial – Last-Hop Router and Reception Station EUMETCast Terrestrial demonstration service is based on SSM Multicast service mode. This requires the last-hop router to support PIM-SSM. The communication protocol between the reception statio

Further information The EUMETSAT website provides operational information and news concerning all available data, products and services. Information on the individual products provided by EUMETSAT can be found on our Product Navigator: http://navigator.eu

General Note on Reception Equipment EUMETSAT strongly recommends setting up the EUMETCast PC only as a Reception Station with an optional FTP/File Server functionality, and not to install and run other application software. Peaks in disk or bus usage coul

General troubleshooting advice If you have an issue please follow these steps first: At the first contact to helpdesk A0) Always answer following questions, if not already done what is the source of the EUMETCast reception station installation? (e.g. VCS,

Glossary CCM Constant Coding Modulation DCP Data Collection Platform DVB Digital Video Broadcast DVB-S2 Digital Video Broadcast Standard version 2 DWDSAT Deutscher Wetterdienst forecast information on EUMETCast EFTS Extended File Transfer Software EKU EUM

GRE tunnels to end users EUMETCast Terrestrial mainly relies on native multicast. However, in order to overcome islands of non-multicast enabled networks, GEANT also provides the option to use generic routing encapsulation (GRE) tunnels. GRE tunnels build

Set-up of VM resources The client OS requirements are pretty flexible: Windows: Windows 10 32 bit or 64 bit support for 32 bit applications, because the Tellicast client is 32. This is currently the case for all Windows 64 bit OS. Linux: Standard modern

EUMETCast Terrestrial is in the pilot phase. This section will continue to grow rapidly, but suggestions on topics to include are welcome at ops@eumetsat.int # How to guides

Index

Linux issues Linux issues

Linux: CentOS default kernels — dvb support not included SYMPTOMS Seen on: CentOS 4 and 5 /dev/dvb does not exist. # lsmod | grep dvb returns no results. dvb-eumetcast fails to start: # /etc/init.d/dvb-eumetcast start Starting dvb-eumetcast: Failed to add

Linux: DMA Buffer full SYMPTOMS Seen on: Fedora Core 6 - 2.6.22.14-72.fc6 kernel with the dvb cards running the SAA7146 PCI interface chipset from Philips (TechnoTrend, Hauppauge). Occasional losses by Tellicast but signal strength/quality are fine. Messa

Linux: EKU / USB Problems with new Linux distributions SYMPTOMS Seen on: Fedora Core 9 and above Ubuntu 8.10 Etoken not working continuous messages like: ERR:2005-01-26 11:31:50.886:Cannot join channel "EUMETSAT Data Channel 2": Missing key 20864. ERR:200

Linux: EKU problems after successful installation: "Failed to decode key" This applies only to old EKU software using etokend and pcsc version 1.2 If the light on EKU is off (not red) go to (C3) SYMPTOMS host_key_4: *****-*******-***** at the html client

Linux: EKU problems on Linux: "Found missing or wrong user key part" SYMPTOMS host_key_4: (empty) instead of host_key_4: *****-*******-***** at the html client. continuous messages like: ERR:2005-01-26 11:31:50.886:Cannot join channel "EUMETSAT Data Chann

Linux: Firewall configuration tables (iptables) SYMPTOMS No reception by Tellicast while all DVB reception parameters seem ok PROBLEM The Linux firewalls (which are often installed by default - especially in newer builds) do not allow the flow of DVB data

Linux: Installation logs on various distributions The EUMETCast packages are built to support the latest linux distributions out of the box as much as possible, and known issues are described in the latest readme files. Please try the latest packages firs

Linux: Missing symbolic link for etoken libraries This applies only to old EKU software using etokend and pcsc version 1.2 Note: If the light on EKU is off (no red light) go to (C3) SYMPTOMS Seen on: Ubuntu Server 8.04.1 Ubuntu 9.04 Debian 5.0 (Lenny), Ke

Linux: Problems with the dummy0 interface SYMPTOMS Seen on: Ubuntu 9.10 CentOS 6.2/RHEL6 No reception by Tellicast while all DVB reception parameters seem OK. Also if run manually, e.g: $ sudo /etc/init.d/dvb-eumetcast start [sudo] password: Starting dvb-

Linux: RAMDisk not being created or only 16 MB in size. SYMPTOMS Seen on later Fedora Core builds, fix tested on FC16 (3.4.9 Kernel) When the "RAM_DISK_DEVICE=/dev/ram0" option is enabled in the /etc/tellicast-client.cfg file, stopping and restarting the

Linux: Reverse Path Filter (rp_filter) SYMPTOMS Seen on: Kubuntu 10.04 LTS Tellicast cannot connect to any channels Multicast packets coming into the DVB0_x (RX Bytes) interfaces but not being passed to the dummy0 (TX Bytes) interface. SOLUTION The /etc/i

Linux: Using DVB cards under 2.6 kernels Note: Only Kernels 2.6.32 and above support DVB-S2 (DVB API V5)

This page describes the preparations that end-users may need to implement for getting prepared to receive MTG data and products via EUMETCast Satellite and EUMETCast Terrestrial Services. A list of MTG data and products and their allocation among differen

Network configuration The EUMETCast Terrestrial service has a single source located at EUMETSAT in Darmstadt. The service relies on SSM multicast, where all the receivers always know in advance the multicast source and group addresses. The multicast sourc

Operating System Specifications The TelliCast client software is only available for x86 based platforms. Several Operating Systems have been tested by EUMETSAT, focusing on compatibility/performance with selected DVB PCI cards. The following combinations

Overview EUMETCast Terrestrial is a push service that provides access to environmental data in Near-Real -Time (NRT) to its registered users. The data delivery is based on IP multicast, allowing the users to receive the data at the reception station short

PC Hardware Specification This section can serve only as best-practice advice. Station manufacturers should test and select the hardware components to make sure all elements are compatible. Recommended Specifications: 2.8 GHz x86_64 based XEON equivalent

PC setup For general PC set up support, please contact your system administrator or PC vendor.

Purchasing Hardware and Software The basic hardware equipment for receiving EUMETCast is readily available from many commercial suppliers. For a list of known manufacturers, consult the EUMETSAT website. The EUMETCast Client Software and EUMETCast Key Uni

Reception Station Recommendations This section contains information on the specifics of the EUMETCast receptions station for both satellite and terrestrial services. A typical EUMETCast Satellite reception station comprises: a standard PC a DVB reception

Registration procedure Registration for EUMETCast Terrestrial service shall be done via the Earth Observation Portal (EOP). An account can be created at https://eoportal.eumetsat.int https://eoportal.eumetsat.int. The registration process includes the fol

Roll-out of new EUMETCast Client Software (TELLICAST), EKU Hardware and Drivers New EUMETCast Packages are Available for download and will also be distributed on EUMETCast. These are: Tellicast client software: 32bit installer version for 32/64 bit Window

Satellite Reception Setup DVB Device Installation Install the DVB card and driver according to the instructions in the package and connect it to the antenna. Alternatively connect the DVB router to the network interface and configure the reception paramet

Service Concepts Available services The achievable data rates for satellite-broadcast systems depend on the reception antenna sizes — larger antenna sizes can support higher data rates. This is done by the proper selection of the so-called MODCODs (MODula

Set-up procedure Prerequisites To configure the reception of the EUMETCast Terrestrial service in the end user’s institution, it is required to: Verify whether the end-users' institution is eligible to connect to the local NREN Verify whether the NREN pro

Software Application Guidelines The purpose of these guidelines is to provide a limited overview of Application Software for use with EUMETCast Reception Stations. The term “Application Software” is used in distinction to: Software described and specified

Terms and conditions The terms and conditions governing the use of these knowledge bases can be found on the terms and use section of the EUMETSAT website https://www.eumetsat.int/about-us/terms-use.

Channels and required network bandwidth Each service available on EUMETCast Terrestrial has been assigned a corresponding multicast channel and maximum data rate. This page provides a tool to calculate the required network bandwidth for a user selected se

Terrestrial Reception Setup A detailed guide for setting up a EUMETCast Terrestrial station is available at this location: EUMETCast Terrestrial End-User Set-up Guide

The System Architecture and Data Flow System elements overview Figure 14 shows an overview of the EUMETCast hardware and software elements of a typical reception station, and the internal and external data flows. The functions of these elements and the da

Training events Welcome to the EUMETCast Terrestrial training page. Here you will find announcements about up and coming events to support the EUMETCast Terrestrial service, as well as links to further training resources. Up and coming events Useful links

EUMETCast Terrestrial is in the pilot phase. This section will continue to grow rapidly, but suggestions on topics to include are welcome at ops@eumetsat.int #. Troubleshooting articles Before installing your EUMETCast Client Software and EKU, we recommen

User community support There are several user groups within Europe whose members are utilising the services on EUMETCast. Find out more from them at: https://groups.io/g/MSG-1 https://groups.io/g/MSG-1

Using EUMETCast This section contains information on how to set-up and use the EUMETCast system. The information is grouped under the following sections

Windows issues Windows issues

Windows: Cannot delete received files if using tmp_directory SYMPTOMS Files received on a reception station cannot be deleted from another station when using a network share This seems to happen more frequently (or only) if a tmp_directory is configured i

Windows: Configure Windows Firewall to allow Tellicast reception PROBLEM If the firewall is switched on, it stops multicast traffic from the DVB interface to Tellicast. SOLUTION open Control Panel - Network Connections right-click on the name of the DVB i

Windows: DVB card hangup under Windows SYMPTOMS Occasionally, when the DVB stream is interrupted due to an uplink problem, the DVB reception card or box stops receiving data and does not resume automatically. PROBLEM Skystar2 cards under Windows and Linux

Windows: EKU or username/password problems on Windows: "missing key" or "Failed to decode key" or no reception at all SYMPTOMS The DVB reception software is correctly configured and the Tellicast shell "Active Channels" page shows the Announcement channel

Windows: eToken PKIMonitor frequently asking for password SYMPTOMS After installation of EKU software (PKIClient) version 4.5 or later from time to time Etoken pops up a window requiring the password. PROBLEM The PKIMonitor is running, however this featur

Windows: Frequent Windows crashes or hangups SYMPTOMS The systems hangs, freezes and may have to be powered off/on to get it working again Uninterrupted operation is only possible for short periods (minutes to several hours) PROBLEM Operating system drive

Windows: Increased losses on Windows XP SYMPTOMS Files missing and following messages in recv.log: WRN:2012-03-27 09:35:35.539:Failed to open data channel `EPS-2', address 224.223.222.231:2310: Coordinator lost MSG:2012-03-27 09:35:35.539:Disconnect from

Windows: Losses due to excessive scheduled tasks/services running under Windows SYMPTOMS Messages in the recv.log containing the string "Missed parts of file" at specific times (typically around 01:00 and on Sunday mornings) PROBLEM Windows (7 and 8) has

Windows: No files received or many T icons in taskbar SYMPTOMS Signal level and DVB reception looks ok. No files are received. Following messages in recv.log: "ERR:2005-06-02 06:50:24.771:Cannot create file ..." PROBLEM Either the disk is full, or a file

Windows: No reception and "wrong interface address" after installation of a new DVB card/box SYMPTOMS No reception after installation of a new DVB card or USB box. Following messages in recv.log: "... wrong interface address ..." PROBLEM The hardware entr

Windows: Password Security eToken asking to change password SYMPTOMS Every time the EKU is recognised (plugged in, or after reboot) a window pops up saying “For security reasons, you must change the Token Password” PROBLEM The user tried to enter a passwo

Windows: Problems opening Tellicast shell After right-click or double left-click on the "T" icon Microsoft Internet Explorer may prompt you to "Work Offline" or "Try Again." See following article from the Microsoft knowledge base: Microsoft Support http:/

Windows: Problems with entering a new username/password SYMPTOMS The reception stops or does not work at all after entering new username/password, or after reinstallation of the software PROBLEM The username/password is incorrect SOLUTION At first install

Windows: Reception only when connected to the internet (Windows systems) This is caused by a firewall setting that allows incoming traffic only when connected to the internet. Enable the DVB network interface as trusted device in the firewall configuratio

Windows: Some data channels cannot be received although the configuration seems to be correct SYMPTOMS Files from certain channels missing and many of following message types in recv.log: WRN:2015-05-11 14:31:06.174:Failed to open data channel `EPS-Africa

Windows: Tellicast no reception while all DVB reception parameters seem ok SYMPTOMS The T icon in the tray is always yellow. The DVB reception parameters appear to be correct, i.e. signal lock ok, PIDs correct, icon green. PROBLEM The transfer of multicas

Windows: Tellicast no reception while all DVB reception parameters seem ok, unable to control Windows firewall SYMPTOMS the T icon in the tray is always yellow. the DVB reception parameters appear to be correct, i.e. signal lock ok, PIDs correct, icon gre

Windows: Vista Problems with recv.ini SYMPTOMS Changing recv.ini does not seem to have any effect, cannot find PROBLEM Windows Vista no longer allows programs to write in the C:\Program Files\ directory. SOLUTION The default (Microsoft) solution is to vir

Windows: Vista Problems — Tellicast cannot connect to DVB interface SYMPTOMS TelliCast fails to work, being either stuck in the yellow T-icon state or, if the network cable is connected after the system was working, the icon alternates between the "pink"

Windows: Reception stops when connecting to internet on Vista/Windows 7 with some DSL modems SYMPTOMS Tellicast reception stops when connecting via a DSL modem to the internet. This was observed with modems from Alice and Arcor ISPs, when PPPoE was used