Service status

Service status

Service status

This page gives an overview of the current status of EUMETSAT date access services, and information on planned maintenance

Current status

Alerts

Planned maintenance & new releases


EUMETView

In pilot phase

  • Current EUMETView limitations

  • When downloading an animation, please check that there are no missing time slots in the considered time range, otherwise an error message will be displayed and the MP4 file will not be downloaded.

    The same issue applies when downloading a map where one or more products have missing time slots.

  • Load and view request times may be longer than expected during the pilot phase.

  • GetCoverage requests are limited to 250Mb.

  • No RSS data available from 02 February 2021, 09:00 to 04 March 09:00 UTC, due to the yearly planned service interruption in the Meteosat Rapid Scanning Service.

  • No ASCAT data available from 04 April 2021, 19:30 to 06 April 2021, 10:00 UTC, due to EUMETView NG issues in product ingestion.

  • No Precipitation rate at ground by GEO/IR supported by LEO/MW data available from 16 April 2021, 07:45 to 19 April 2021, 09:15 UTC, due to EUMETView NG issues in product ingestion.

Images for the following collections are currently only available:

  • ASCAT Coastal Winds at 12.5 km Swath Grid - Metop A and ASCAT Coastal Winds at 12.5 km Swath Grid - Metop B(starting from July 23, 2021)

  • ASCAT Coastal Winds at 12.5 km Swath Grid - Metop C (starting from July 18, 2021)

  • Global L3C AVHRR Sea Surface Temperature (GHRSST) - Metop (starting from July 27, 2021)

  • SLSTR Level 2 Sea Surface Temperature (SST) - Sentinel-3A (starting from 31 July, 2021)

  • SLSTR Level 2 Sea Surface Temperature (SST) - Sentinel-3B (starting from 01 August, 2021)

Images for the following collections are currently only available starting from June 30, 2021.

  • ASCAT Coastal Winds at 12.5 km Swath Grid - Metop A

  • ASCAT Coastal Winds at 12.5 km Swath Grid - Metop B

These data will be made available once EUMETView will become operational.

 

New release: 07 January 2021
New python API support toolkit available on our public EUMETLAB gitlab page . (For more information, please see this news article)


EUMETSAT Data Store

In pilot phase

  • Current Data Store limitations

  • Browse and download request times may be longer than expected when the service is under heavy usage

  • The live feed might get interrupted from time to time due to maintenance activities and/or unplanned outages.

  • The Data Store subscription service is not currently available.

  • No RSS data available from 02 February 2021, 09:00 to 04 March 09:00 UTC, due to the yearly planned service interruption in the Meteosat Rapid Scanning Service.

 

None, nominal service.

 

 

 

12 March 2021: New products available under the following collections:

14 January 2021: New products available under the following collections:

Please see this update for more details.

New release: 07 January 2021
New python API support toolkit available at https://gitlab.eumetsat.int/eumetlab/data-services/eumetsat_python_for_data_services . (For more information, please see this news article)

 

 


EUMETSAT Data Tailor (online)

In pilot phase

  • Current online Data Tailor limitations

  • Some customisations may take longer than expected.

  • User personal workspace is limited to 20 Gb. When at capacity, old customisations must be cleared up before new ones can be attempted. Users will be notified when they reach workspace capacity.

Users will experience an expired SSL certificate exception generating  "Your connection isn't private" page when accessing the Data Tailor.

We are fixing the problem, user are advised to click the "Advance" button on this page and then select the "Continue to tailor.eumetsat.int (unsafe)" link.

We apologise for this inconvenience.

Update of the maximum number of active jobs
Due to investigations actually carried on on the Data Tailor recent overload, the number of simultaneously running customisation processes per user has been limited to 3 since 27 April 2021.

Release Notes for the Data Tailor (version 2.12) :
Successfully deployed on 15 July 2021.

The release note for this release is provided as follows:

  • New Functionality

    • Customisation progress indicator, a percentage is now shown for when a customisation is expected to be completed.

    • Note: for some products, once the customisation is completed, a post-processing step is performed (e.g. compression), which is NOT taken into account by the indicator. This means the indicator may show 100% but the job is NOT finished. We kindly ask users who experience long post-processing times to be patient as the job will eventually complete. A future version of the DTWS will include the post-processing step as part of the customisation to improve the accuracy of the progress indicator.

  • Updates

    • NetCDF-4 types renamed to clarify versions; "NetCDF4 (Data Centre)" and "NetCDF4 (simplified)"

    • DTWS backend performance and installation updates

    • Cosmetic updates to improve usability

  • Fixed

    • UI state display does not freeze anymore when killing multiple customisations at once

    • Automatic deletion of delivered zipped files from the users’ workspaces to avoid usage of their disk quota

    • Cancellation of submitted customisations is now operating as expected

    • Progress estimation from log-file now reflecting the actual customisation progress status

    • Remove potential security issues when submitting basket XML

Full information on this release can be found on the EUMETSAT Data Tailor Git repository.

Users are encouraged to provide feedback to the development team on this release. Please contact us via the EUMETSAT user support helpdesk if you have suggestions or questions

EUMETSAT Data Centre

Operational

please check the user notification service for the latest alerts.

 

please check the user notification service for the latest information on planned maintenance.